Consulting
The aim of every INNOFACT market research project is to initiate for our customers changes which will bring about economic success.
Our market research forms the starting point for changes and provides the necessary information for problem solving.
As INNOFACT AG is a full service provider, our customers are fully supported through the process of interpreting the results, and they receive advice regarding the course of action going forward and how to put the results into practice.
The consulting stage focuses on using the results in an operations and solutions orientated way.
INNOFACT AG is also happy to provide competent and efficient support outside of the project work.
Examples:
Results presentation and collaborative analysis
Our consultants are equipped to make professional presentations at your premises, detailing the results of the collaborative project. An important focus of this exercise is the discussion and analysis of the results. As our customer, you profit from the broad experience of our consultants gained over many years, demonstrated here in the customer specific results interpretation.
Integration and working with project teams
As an external team member, an INNOFACT AG consultant can bring focussed motivation to a project team, or can even become the team leader.
Example: Your business intends to offer its own customer loyalty card. An INNOFACT AG consultant with experience in both the branch and with loyalty cards would contribute to key meetings and carry out some of the project work.
Preparation of, hosting and participation in workshops
INNOFACT AG supports customers in all matters relating to the workshops – whether taking part, giving a speech, designing the entire conception or hosting.
Example: INNOFACT consultants present and discuss the results of a customer satisfaction study with your sales and marketing staff. Collectively the meeting localises strengths and weaknesses and defines an optimisation strategy.
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